1. Booking and Payments:
- All bookings are subject to availability and confirmation.
- A non-refundable deposit is required to secure your booking.
- Full payment is due before the departure date. Failure to complete payment may result in cancellation.
2. Cancellations and Refunds:
- Cancellation requests must be made in writing.
- Refunds are subject to the cancellation policy outlined in your booking confirmation.
- Non-refundable portions of the booking will not be reimbursed in case of cancellation.
3. Travel Insurance:
- We strongly recommend purchasing travel insurance to cover unforeseen events.
- Shabasa Travel is not liable for any expenses incurred due to unforeseen disruptions.
4. Changes to Itinerary:
- Shabasa Travel reserves the right to modify itineraries if circumstances require.
- Any changes will be communicated to you prior to departure.
5. Passports and Visas:
- It is your responsibility to ensure valid passports, visas, and travel documents.
- Shabasa Travel can assist with information, but ultimate responsibility lies with the traveler.
6. Health and Medical Requirements:
- Ensure you meet all health and medical requirements for the destinations you visit.
- Consult a medical professional for necessary vaccinations and health precautions.
7. Responsibility and Liability:
- Shabasa Travel acts as an agent for third-party service providers.
- We are not liable for acts, omissions, or errors of those providers.
8. Force Majeure:
- Shabasa Travel is not liable for delays, cancellations, or changes due to circumstances beyond our control, including natural disasters and political unrest.
9. Conduct and Behaviour:
- Respect local customs and laws while traveling.
- Shabasa Travel reserves the right to refuse service to anyone displaying disruptive behavior.
10. Complaints and Feedback:
- Any concerns or complaints should be reported immediately to our staff.
- We strive to address issues promptly to ensure a satisfactory travel experience.
11. Privacy:
- Shabasa Travel respects your privacy and handles personal information according to our Privacy Policy.
12. Governing Law:
- These terms and conditions are governed by the laws of the jurisdiction where Shabasa Travel is registered.
By proceeding with your booking, you acknowledge that you have read, understood, and agree to these terms and conditions. It is recommended that you review them carefully before making any bookings with Shabasa Travel.